お客様へご案内 西予苔園の現在の状況について

for store owners, creators, and vendors.

Special discounts are available for store owners and vendors

This page is not open to the public, and only a few special customers will be able to see this page.
If you are looking at this page, you are being offered special conditions.

Special pricing is available for store owners, creators, and vendors.Please note that there is a minimum order quantity as well.

  • 30% off the regular price
  • There is a minimum order quantity, which will be informed at the time of quotation.

Minimum order lot guidelines for each product

Minimum order quantity
  • Climacium japonicum (treemoss)5plants pack: 6 packs
  • Rhodobryum giganteum: 6 packs
  • Rhizogoniales 8cm Container pack: 6 packs
  • Containers other than moss, etc.: 6 pieces

About Processing fee for issuance of phytosanitary certificate

Processing fee for issuance of phytosanitary certificate is the same as for general sales.

The fees are as follows.

Less than 50 plants 10,000JPY
50 plants or more,
100 plants or less
5,000JPY
More than 100 plants 3,000JPY

If you are not buying moss, you do not need to pay the processing fee for issuance of phytosanitary certificate.
For example, if you buy only a moss Terrarium container, this fee will not be charged.

You can track the transportation status and check it at any time.

For transportation, we use Japan Post’s international airmail service. All packages can be tracked for shipping status.
You will be notified of the tracking number and tracking URL once the shipping process is complete.
As soon as there is any progress in the tracking status, you will be notified of the status to your e-mail address, and you can track the shipment until it arrives, so you can watch over the shipment with peace of mind.

Phytosanitary certificate processing progress notifications as needed

You will be notified by email of the issuance of your phytosanitary certificate in Japan after passing the phytosanitary inspection. Basically, you can proceed with your transaction with peace of mind as we will keep you informed of the progress of your transaction via e-mail as needed.

At Saiyo Moss Garden, we always place the utmost importance on honest and transparent communication so that our customers can feel secure in their transactions.

When importing moss plants from Japan, some countries may charge a customs duty

If you are importing moss into your country, the customs authorities of your country may charge you a duty for receiving the moss. The conditions and amount of customs duties vary from country to country, so please check with your country’s customs authorities in advance regarding customs matters.

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