International shopping of moss
Information about purchasing moss from overseas
Seiyo Moss Garden’s moss and moss terrarium materials are available for international shipping.
Here is how to shop for international shipping of our moss materials.
About international shipping of moss
Since moss is a plant, it needs to go through plant quarantine procedures in Japan before it can be shipped overseas.
Also, depending on the destination country, you may need to apply for an import permit in advance.
About the phytosanitary certificate in Japan
In many countries, shipments can be made by obtaining and attaching a Japanese phytosanitary certificate.
Moss is shipped as a live plant, so if you ship it without a Phytosanitary Certificate, there is a very high possibility that it will be discarded during the quarantine period. If you do not issue a phytosanitary certificate, there is a very high possibility that your moss will be discarded during quarantine in your country.
Time required to complete the procedure for the phytosanitary certificate issued in Japan
For the first time
If you are importing moss for the first time, you will need to check the conditions under which your country imports the moss at your country’s Plant Protection Station. It takes a minimum of one week, usually about one month, to confirm the regulations of your country regarding the import of moss from Japan.
As soon as we confirm the conditions of the phytosanitary inspection related to the import of moss in your country, we will carry out the phytosanitary inspection within one week and ship the moss to your country.
For moss that has been imported in the past
From the second time onwards, if you are going to import a new kind of moss into your country, we will carry out a phytosanitary inspection in Japan within a week and we will be able to ship it immediately.
List of countries that have been shipped from Seiyo Moss Garden
The following countries are countries that have shipped moss from Seiyo Moss Garden. Shipping to the following countries indicates that we can ship to your country smoothly because it is a country that has carried out phytosanitary inspection in the past.
The following country list will be updated to the latest list as soon as we have a track record of shipping.
- EU member states
- Taiwan
- Singapore
About your country’s import permit
In many countries, you can import your goods by simply attaching the phytosanitary certificate you obtained in Japan, but in some countries, you may not be able to receive your goods until you obtain an import permit in your country.
Please note that if you need to obtain an import permit first, we may ask you to obtain one first.
The required procedures vary from country to country, so please contact us in advance.
When importing moss plants from Japan, some countries may charge customs duties or value-added tax
When importing moss into your country, the customs authorities of each country may charge you a customs duty or VAT upon receipt. The conditions and amount of customs duties vary from country to country, so please check with your country’s customs office in advance for information regarding customs duties.
Offshore Sales Flow
This section provides information on how to purchase from overseas.
Payment method
The payment method is Paypal payment or Western Union.
Based on the details of your order, we will calculate shipping and handling fees, create an invoice, and share it online.
All prices are shown and calculated in JPY, and will be automatically converted to your country’s currency when you make a Paypal payment or Western Union.
About the shipping method
Shipping from Japan is basically done by ePacket from overseas.
For more information about Japan Post’s International ePacket, please visit this page.
japanpost International ePacket
Purchase Flow
Once the shipping procedure is completed, you will be notified of the tracking number.
Please refer to this page for the estimated delivery time.
You can track the transportation status and check it at any time.
For transportation, we use Japan Post’s international airmail service. All packages can be tracked for shipping status.
You will be notified of the tracking number and tracking URL once the shipping process is complete.
As soon as there is any progress in the tracking status, you will be notified of the status to your e-mail address, and you can track the shipment until it arrives, so you can watch over the shipment with peace of mind.
Phytosanitary certificate processing progress notifications as needed
You will be notified by email of the issuance of your phytosanitary certificate in Japan after passing the phytosanitary inspection. Basically, you can proceed with your transaction with peace of mind as we will keep you informed of the progress of your transaction via e-mail as needed.
At Saiyo Moss Garden Japan, we always place the utmost importance on honest and transparent communication so that our customers can feel secure in their transactions.
Shipping and handling charges will be added to the product price
Please note that shipping and handling fees will be charged separately from the product price.
Shipping and handling charges will be detailed in the quote.
- Shipping fee
- Processing fee for issuance of phytosanitary certificate
will be added to the item price.
About Shipping fee
Detailed information on shipping costs can be found on this page.
japanpost International ePacket
About Processing fee for issuance of phytosanitary certificate
The cost associated with the phytosanitary inspection is 10000 JPY.
If you are not buying moss, you do not need to pay the processing fee for issuance of phytosanitary certificate. For example, if you buy only a moss Terrarium container, this fee will not be charged.
