お客様へご案内 西予苔園の現在の状況 9/9更新

Seiyo Moss Garden’s moss and moss terrarium materials are available for international shipping.

Here is how to shop for international shipping of our moss materials.

About international shipping of moss

Since moss is a plant, it needs to go through plant quarantine procedures in Japan before it can be shipped overseas.

Also, depending on the destination country, you may need to apply for an import permit in advance.

About the phytosanitary certificate in Japan

In many countries, shipments can be made by obtaining and attaching a Japanese phytosanitary certificate.

Moss is shipped as a live plant, so if you ship it without a Phytosanitary Certificate, there is a very high possibility that it will be discarded during the quarantine period. If you do not issue a phytosanitary certificate, there is a very high possibility that your moss will be discarded during quarantine in your country.

Time required to complete the procedure for the phytosanitary certificate issued in Japan

For the first time

If you are importing moss for the first time, you will need to check the conditions under which your country imports the moss at your country’s Plant Protection Station. It takes a minimum of one week, usually about one month, to confirm the regulations of your country regarding the import of moss from Japan.

As soon as we confirm the conditions of the phytosanitary inspection related to the import of moss in your country, we will carry out the phytosanitary inspection within one week and ship the moss to your country.

For moss that has been imported in the past

From the second time onwards, if you are going to import a new kind of moss into your country, we will carry out a phytosanitary inspection in Japan within a week and we will be able to ship it immediately.

List of countries that have been shipped from Seiyo Moss Garden

The following countries are countries that have shipped moss from Seiyo Moss Garden. Shipping to the following countries indicates that we can ship to your country smoothly because it is a country that has carried out phytosanitary inspection in the past.

The following country list will be updated to the latest list as soon as we have a track record of shipping.

  • EU member states
  • Taiwan
  • Singapore

About your country’s import permit

In many countries, you can import your goods by simply attaching the phytosanitary certificate you obtained in Japan, but in some countries, you may not be able to receive your goods until you obtain an import permit in your country.

Request for Import Permit
If you are shipping moss from Japan, depending on the recipient country, you may need to apply for an import permit in your country before shipping.

Please note that if you need to obtain an import permit first, we may ask you to obtain one first.

The required procedures vary from country to country, so please contact us in advance.

When importing moss plants from Japan, some countries may charge customs duties or value-added tax

When importing moss into your country, the customs authorities of each country may charge you a customs duty or VAT upon receipt. The conditions and amount of customs duties vary from country to country, so please check with your country’s customs office in advance for information regarding customs duties.

Offshore Sales Flow

This section provides information on how to purchase from overseas.

Payment method

The payment method is Paypal payment or Western Union.

Based on the details of your order, we will calculate shipping and handling fees, create an invoice, and share it online.

All prices are shown and calculated in JPY, and will be automatically converted to your country’s currency when you make a Paypal payment or Western Union.

About the shipping method

Shipping from Japan is basically done by ePacket from overseas.
For more information about Japan Post’s International ePacket, please visit this page.

japanpost International ePacket

Purchase Flow

STEP.1
Please order the product you want from the product list by e-mail.
Please include your name, address, and phone number with your order via e-mail or the Contact Us page.

STEP.2
Quotation
Depending on your order, we will issue an official invoice that includes the cost of the product, shipping, and international shipping fees.
STEP.3
Application for Import Permit
Depending on the country you are shipping to, you may need to apply for an import permit in advance. If this is the case, we will inform you of the import permit application procedure.
STEP.4
Payment and shipping procedures
Once we have confirmed that import is possible, we will guide you through the Paypal payment or Western Union process. Please make the payment indicated in the estimate by Paypal.
STEP.5
Procedures for issuing a phytosanitary certificate in Japan
Follow the procedure to obtain a phytosanitary certificate in Japan. It can take up to a week to confirm the moss import conditions your country requires, and in the first case it can take up to a month or so.
STEP.6
International shipping procedures
Once you have obtained the phytosanitary certificate in Japan, you will need to arrange for international shipping by Japan Post on the same day.
Once the shipping procedure is completed, you will be notified of the tracking number.
STEP.7
Receiving
The package will be delivered by airmail. The number of days for delivery will vary depending on the country you receive the package.
Please refer to this page for the estimated delivery time.

You can track the transportation status and check it at any time.

For transportation, we use Japan Post’s international airmail service. All packages can be tracked for shipping status.
You will be notified of the tracking number and tracking URL once the shipping process is complete.
As soon as there is any progress in the tracking status, you will be notified of the status to your e-mail address, and you can track the shipment until it arrives, so you can watch over the shipment with peace of mind.

Phytosanitary certificate processing progress notifications as needed

You will be notified by email of the issuance of your phytosanitary certificate in Japan after passing the phytosanitary inspection. Basically, you can proceed with your transaction with peace of mind as we will keep you informed of the progress of your transaction via e-mail as needed.

At Saiyo Moss Garden Japan, we always place the utmost importance on honest and transparent communication so that our customers can feel secure in their transactions.

Shipping and handling charges will be added to the product price

Please note that shipping and handling fees will be charged separately from the product price.

Shipping and handling charges will be detailed in the quote.

  • Shipping fee
  • Processing fee for issuance of phytosanitary certificate

will be added to the item price.

Attention
If your purchases that do not contain moss, such as products in containers, you do not need to pay the processing fee for issuance of phytosanitary certificate.

About Shipping fee

Detailed information on shipping costs can be found on this page.

japanpost International ePacket

About Processing fee for issuance of phytosanitary certificate

The processing fee for issuing a phytosanitary certificate will vary depending on the number of moss plants you order.

The fees are as follows.

Less than 50 plants10,000JPY
50 plants or more,
100 plants or less
5,000JPY
More than 100 plants3,000JPY

The number of planstis for Rhodobryum giganteum and Climacium japonicum.

For Pyrrhobryum dozyanum and Bartramia pomiformis, the fee for issuing phytosanitary certificate is discounted for 10 packs or more.

If you are not buying moss, you do not need to pay the processing fee for issuance of phytosanitary certificate. For example, if you buy only a moss Terrarium container, this fee will not be charged.

Offshore Sales List & guide


LINEで苔の無料相談

苔のこと、苔テラリウムのことなど、疑問やご相談、ご質問がありましたらお気軽にご相談ください。ご購入前のご相談や他で入手された苔でもなんでもご相談をお受け付けしています。

西予苔園オンラインストア

ほぼ翌営業日配送、レビュー高評価多数。
「今まで買った苔の中で一番綺麗」と評判です。

Bioloark Japan

テラリウム容器専門ブランド。
テラリウムの幅が広がる容器がズラリ。